2014 – Current
I am proud of the design work that I oversee for Peek Pro's iOS apps. Peek created the first native mobile product ecosystem for tour and activities businesses by introducing use case specific mobile products.
Peek's operators are tour and activity businesses that run their day-to-day on-the-go outside of the office. Guides often work outdoors and need tour details easily accessible.
The Peek Pro iPhone app is an optimized design that allows operators, drivers, and guides do their business from their pocket.
With the iPhone, operators can easily see a real-time dashboard status of their business. Guides can see their daily schedule and tour manifests. With an additional credit card swiper, employees can capture walkup customers and tips.
The iPad app is a streamlined interface to allow customer-facing employees to quickly book customers, sell merchandise, and run day-to-day operations. Operators also have advanced tools to reschedule activities, bookings, and even reach out to customers.
Allows customers to skip the line by checking themselves with a self-service mode. Customers find bookings, sign waivers, and self-check-in. An efficient way to reduce lines and cut-costs on paper waivers.
I am proud of Peek Pro Checkout, the only native iOS Point-of-Sales app for the tour and activity market.
Checkout is a result of the design team rethinking the iPad UI to streamline the booking process for walkup customers. Based on partner research and competitive analysis, we cut the number of steps to book a walkup by 30%. Checkout is a full-service POS with support for receipt & ticket printing, cash drawer, and QR code scanning.